Clash with a bank in Switzerland

I am not satisfied with the service I have received from my bank, particularly with regard to the management of my assets. What can I do ?

You can contact the Swiss Banking Ombudsman. This neutral authority for mediation and information deals free of charge with specific complaints brought by customers of banks with corporate headquarters in Switzerland.

In order to preserve confidentiality, the Ombudsman does not provide an email contact address. You must address it by postal mail.